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Privacy Policy

Last updated: March 22, 2025

1. Introduction

Welcome to TripLog ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://triplog.app, use our mobile application, or engage with any of our services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

2.1 Personal Data

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Join our waitlist
  • Sign up for our newsletter
  • Contact us with inquiries
  • Use our application features
  • Participate in surveys or promotions

This information may include:

  • Name
  • Email address
  • Phone number
  • Location data (when you choose to share it)
  • Photos and content you upload
  • Travel preferences and interests

2.2 Automatically Collected Information

When you access our Services, we may automatically collect certain information, including:

  • Device information (such as your mobile device ID, model, and manufacturer)
  • IP address
  • Browser type and version
  • Operating system
  • Access times and dates
  • Referring website addresses
  • Usage patterns within our Services

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users of our Services. This helps us provide you with a good experience when you use our Services and allows us to improve our site. For detailed information about the cookies we use, the purposes for which we use them, and how you can exercise your choices regarding our use of cookies, please see our Cookie Policy.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Services
  • Process and complete transactions
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Communicate with you about products, services, offers, promotions, and events
  • Monitor and analyze trends, usage, and activities in connection with our Services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize and improve your experience
  • Develop new products and services

4. Sharing of Your Information

We may share your personal information in the following situations:

  • Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Your Consent: We may disclose your information for any other purpose with your consent.
  • Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. International Data Transfers

Our Services are operated in Germany. If you are located in another jurisdiction, please be aware that information you provide to us may be transferred to, stored, and processed in Germany where our servers are located and our central database is operated. By using our Services, you consent to the transfer of information to countries outside your country of residence, including Germany, which may have data protection rules that are different from those of your country.

7. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access, update, or delete your personal information
  • The right to rectification if your information is inaccurate or incomplete
  • The right to object to our processing of your personal data
  • The right to request restriction of processing your personal data
  • The right to data portability
  • The right to withdraw consent where we rely on consent to process your personal data

If you wish to exercise any of these rights, please contact us using the contact information provided below.

9. Children's Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Christopher Arm
TripLog
Rennbaumer Straße 44
42349 Wuppertal
Germany
Email: hello@triplog.app